Fast Find
The Utilities department provides water and sanitary sewer services for the city of Smithville. The Utilities department is three departments in one; the water plant, the wastewater plant, and the distribution crew.

The water plant is a 2.5 million gallon a day plant. The water comes from Smithville Lake and is treated, tested, and pumped out to our four towers where it waits to be used.

The wastewater plant is a 1.25 million gallon a day plant. The plant receives wastewater from 33 lift stations located through out the city.

The distribution crew is responsible for maintaining all water mains, sewer main, and the 33 lift stations. They also do day-to-day work orders to assist our customers.

Our hours of operation for the water plant are seven days a week to include all holidays 7:00 am to 11:00 pm.

The wastewater plant operates Monday thru Friday from 7:00 am to 3:30pm.

Distribution operates Monday thru Friday from 7:00 am to 3:30 pm.

To report water outage or sewer backup contact City Hall at 532-3897 (Monday - Friday 8am to 5pm) or the Water Plant at 532-0577.

We have staff on call seven days a week, 365 days a year for emergency calls. Should an emergency arise after hours or you can not reach any one at the numbers above, please call Platte County dispatch at 816-858-3521. They will call a police officer who will get in touch with someone.

Billing Cycle:
By ordinance, bills are in the mail by the 3rd of each month.  Their due date is always the 16th of the month.  Late fees are assessed on the 17th of the month.  By ordinance, shut off is the first business day following the 26th day of the month.  Reminder calls go out on the 17th, after late fees are posted, and a final reminder call is sent the business day prior to shut off.  We do not shut off on Friday - we push it to the following Monday if the date happens to fall on a Friday.

View your bill and pay online!
In order to view your bill as soon as it posts and pay it online, you must register at  You will need an email address, phone number, your utility account number, and your most recent payment amount.  If you can't find your most recent bill for that information, feel free to call City Hall, and we will provide you with your account number and last payment total.  Once you're logged in, you can add, remove, and pay accounts from the "Manage Accounts" screen.
Contact Us
City of Smithville
Utilities Department
1 Helvey Park Dr
Smithville, MO 64089
City of Smithville   -  
107 West Main Street   -  
Smithville, MO 64089   -  
Phone: 816-532-3897
Home   |   Community   |   Government   |   Residents   |   Visitors   |   How do I?
Site Map   |   Contact Us  
Twitter Facebook